IT Business Analyst for Digital Supply Chain / Production Planning

Festanstellung, Vollzeit · Hamburg

About the Role
As an IT Business Analyst for Digital Supply Chain / Production Planning, your tasks will include:
  • Implementing our planning AI at customer sites worldwide
  • Advising customers on modeling factories and supply chains
  • Guiding clients from onboarding to successful go-live in collaboration with our Data Engineers and other team members
  • Supporting end users during testing and hypercare phases
  • Training users on our solution
  • Conveying the customer perspective when brainstorming and developing new features with our internal development team
  • Defining, validating, and documenting requirements for changes and new functionality
  • Managing projects related to software customization and integration
Your profile

  • In-depth understanding of Production Planning and/or Supply Chain Planning
  • Experience with software rollouts or implementation projects in large organizations
  • Excellent communication skills in English (C1/C2 level, both written and spoken)
  • Ability to analyze and solve complex challenges and business processes in a structured manner
  • Experience collaborating with multiple stakeholders (internal and external) while communicating clearly
  • Quick comprehension and solution-orientation when faced with new customer requirements
  • Professional demeanor in international client interactions
  • High degree of initiative, structured work style, and goal orientation
Desired Additional Qualifications
  • Experience with established ERP or MES solutions (e.g., SAP PP/DS, APO, Infor, Aspentech, OSIsoft, Kinaxis, E2Open or comparable tools)
  • Professional background in production planning/control within industrial enterprises, ideally in the process industry
  • Familiarity with process-industry sectors (chemicals, pharmaceuticals, food, metals, etc.)
  • Academic credentials in industrial engineering, supply chain management, or related fields
  • Fluency in German (minimum B2 level) is required.
Why us?
At akeno, we believe people do their best work when they feel supported, connected, and empowered. Here’s what you can look forward to:
  • Competitive Compensation
  • 35-40 Hours Working Week – Supporting work-life balance without compromising impact
  • Relocation Package – Full support, including relocation assistance and accommodation guidance
  • Visa Sponsorship – Comprehensive support throughout the process
  • Wellpass Gym Membership – Hundreds of fitness and wellness options for just €10/month
  • Job Ticket – Subsidized public transport for an easier, stress-free commute
  • German Language Courses – Learn or improve your German with our supported program
  • Snacks, Drinks & Great Coffee – Always available to keep you fuelled and focused
  • Modern Office with a View – Work from our beautiful Hamburg office with panoramic city views
  • Supportive & International Team – Join a warm, open-minded group of colleagues from around the world
  • Real Ownership – Freedom to take initiative and make a tangible impact
  • Flexible Working Hours – We understand that life doesn’t always fit a 9–5
  • Regular Team Events – From lunches to offsites, we celebrate wins big and small together
About us

We’re on a mission to help industrial companies unlock the full potential of their data by enabling real-time, autonomous decision-making in planning and scheduling processes.While data availability in process manufacturing continues to grow, much of it remains untapped. Our software changes that — transforming production scheduling across global factories through intelligent, data-driven automation.We’re proud to work with some of the world’s leading companies in the process industries, including BASF Colours & Effects, Sun Chemical, and many more. 

With a recently completed funding round, we’re scaling rapidly — expanding our team and platform to support the next wave of growth. Backed by a strong five-year pipeline, we’re well-positioned to deliver long-term impact and sustainable innovation.

If you’re excited by complex systems, real-world impact, and building technology that powers the future of process manufacturing, we’d love to hear from you.

Wir freuen uns auf Sie!
Wir freuen uns über Ihr Interesse an akeno. Bitte füllen Sie das folgende kurze Formular aus. Sollten Sie Schwierigkeiten mit dem Upload Ihrer Daten haben, wende Sie sich gerne per Email an join@akeno.ai.
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